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IT FAQ & Solutions
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questions?
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FAQ - Frequently Asked Questions, cover common questions attendees may have, helping ensure they’re well-prepared and informed. Hope you may want to opt for business casual, if there is no more questions you find, please contact with us for human support .
General
A: A solar inverter generator, is a device that convert energy from the sun using solar panels and converts it into electricity.
Generally speaking, Solar generators include portable power stations with high-efficient solar panels. Such solar generator kits are ideal portable and sustainable power solution to give you clean solar energy, lower your carbon footprint, and reduce your reliance on the grid, save bills.
In normal, solar power station is also called solar inverter generator.
A:
- Silent operation,
less maintenance,
More compact and lightweight,
Zero emissions,
Eco-friendly No fumes,
Cost-efficient,
Flexible recharge from AC/Car/Solar
Multiple Outputs: AC, DC, and USB port that can supply all kinds of appliances ranging from lighting, laptops, smartphones, watches, drones, go-pros, cameras ,CPAP, etc.
- Our solar power station designed portable best for home and outdoor use .
A:
Indoor
Home backup,
Festivals/BBQ/Party,
Medical devices like CPAP,
Outdoor adventure/travel/camping/tailgating/van life,
Disaster relief like hurricane/flood/wild fire / earthquake power breakout
Event, production/filmmaking/photography/drone…
In all, with the solar inverter generators ( solar power station) standby, you will never lose power when outage in anytime anywhere.
A: Yes, we are not only supply solar inverters, we also provide the whole solar system, one -step purchasing.
Solar inverter, solar inverter generator , solar power station, solar panel, lithium battery, battery bank, ESS, etc. As we are based in China , we have excellent supply chain. More details , welcome deep discuss and deep cooperation.
A: Please click for detailed knowledge.
You can talked with our sales for more information you want.
A: please click to get the detailed answer.
You can talked with our sales for more information you want.
Support
Didn’t find your answer? Contact us here
A: Yes, Place sample order or bulk order in the first time are welcome, make our brand or make OEM (Original Equipment Manufacturer)/ODM (original design manufacturer) brand as you want,if want to brand your company logo, we will sign with you a authorization.
Before we start order, we will confirm everything step by step, even you are the new beginner to start the business in your area.
What we do is to provide you a powerful support in solar stage, to be reliable and trust each other.As we believe you have the same mission to build a sustainable green world.
A: We are a solar inverter manufacture based in shenzhen, China.
If you are the end user, you can order from our distributors (please tell us where is your local area).
If you are wholesaler/dealer/distributor/beginner, we can talk more details to confirm before order, the more information we know each other, the better we will be good partner to support each other. Sample order acceptable for test our quality before big order. (sample order or bulk order welcome)
A: We provide 3-5 years warranty, actually our return back rate is very low to control 0.2%.
Before we deliver your cargo , we strict QC (quality control ), enough aging time, our products passed CE, UL , FCC, MSDS,etc, providing easy ruined PCB board 2%. make our products less maintenance.
A: First, roughly calculate the charging time:
you need to do some search or check the power of your home devices, it should not be exceed our max. power limits.
charge time(rough calculated) = our power station Wh* 0.85 / operating power of your device This is the theoretical value calculated: charge it without using it. Actual working time may varies on how you use the device, pls inquiry our seller for details.
A: Before to be our distributor , we need to discuss to know more about your market, to help you clear know the market, make a good strategy how to occupy market and grow together.
A: It's our pleasure to guide you in solar field. In order to make you more familar of solar system , you can read more about our blog.
For further questions not mentioned, please contact with our sales, we will answer you asap within 24 hours.